DOT Suspends City Garden Grand Hotel for Quarantine Violations

The Makati hotel was not accredited for staycations.

Photography: Shutterstock (for illustration purposes only)

City Garden Grand Hotel in Makati made headlines in early January after 23-year-old flight attendant Christine Angelica Dacera was found unconscious in one of their rooms. Dacera was then brought to Makati Medical Center, where she was declared dead on arrival. The tragic incident happened after a night of partying on New Year's Eve, in which guests from rooms 2207 and 2209 were reportedly involved. Such a gathering inside a quarantine-accredited hotel raised a lot of red flags; and on January 14, the Department of Tourism found City Garden Grand Hotel (CGGH) in violation of its accreditation as a quarantine hotel and not a staycation hotel during the COVID-19 pandemic.

CGGH is "liable for the offense of gross and evident bad faith in dealing with clients/fraudulent solicitation of business or making any false, deceptive, or misleading claims or statements for the purpose of soliciting business from clients ," a statement from the Department of Tourism said.


DOT Suspends City Garden

As of December 21, CGGH is listed as one of the "facilities suitable for stringent quarantine" as inspected and accredited by the Department of Health. The DOT previously ordered that hotels operating as quarantine facilities are prohibited from accepting guests for leisure purposes. The agency also found that the hotel's marketing packages are catered towards staycation guests and that they never indicated that they are still a quarantine hotel.

Recommended Videos

With these violations, CGGH is suspended from DOT accreditation for six months, their Certificate of Authority to Operate has been revoked, and they are required to pay a fine of P10,000. The hotel has not released any statement regarding the incident.

DOT also reiterated that they have only approved 15 Metro Manila hotels to accept guests for leisure purposes (a.k.a. staycation).

Also read: Here's a Complete List of Accredited Staycation Hotels in Manila

These are the accredited accommodation establishments with a "Certificate of Authority to Operate as Staycation" from the tourism agency as of January 14:

  • Grand Hyatt Hotel
  • Makati Shangri-La Hotel
  • Okada Manila Hotel
  • Shangri-La at the Fort
  • Nobu Hotel
  • Joy Nostalg Hotel and Suites Manila
  • EDSA Shangri-La Manila
  • Solaire Resort
  • Hyatt Regency City of Dreams
  • Nuwa Hotel City of Dreams
  • The Peninsula Manila
  • Aruga by Rockwell
  • Sheraton Manila Hotel
  • Hilton Manila
  • Hotel Okura Manila

Check out on Viber to join their Community and subscribe to theirĀ Chatbot.

This story originally appeared on

* Minor edits have been made by the editors.

More on


Read more stories about

Latest Stories

Mom Transforms Veranda Into a Tiny Coffee Shop for Only P5,000

It took them a month to set everything up!

Bea Alonzo's Second Home Is a Huge Farm in Zambales

The actress named the farm 'Beati Firma' or 'Blessed Farm.'

What Is a Cold Plasma Air Purifier, and Is It Good for Your Home?

If you've got perennial allergies, looking for the right purifier can help keep your space clean and sterile.

A Relaxing Cottage-Inspired Makeover for a 39sqm Condo Unit in Makati

Prior to the renovation, the studio unit used to look dark and gloomy.

Heart Evangelista's Advice When Redecorating Your Home

"It's your home, not their home."

5 Things You Can Do When You Have Too Many Plants at Home

Keep them in the secret corners of your space

Smart Space Planning Transformed This 64sqm Condo Into a Two-Bedroom Home

Interior designer Catherine Cena added secret nooks and hidden closets to maximize the space
Load More Stories

Get inspiring design ideas and handy hints.
Subscribe to our newsletter now!