Tips and Guides

Important Condo Services You Need To Take Note Of

Get to know your building personnel and how they can make high-rise living better

Original Article: Rachel C.T. Geronimo Photography: Pexels

Aside from being accessible and equipped with top-of-the-line amenities, almost all condominiums in the Metro have shops, business centers, and stores offering services like laundry and delivery at the ground floor. These haunts not only help make life easier, they also save you the trouble of going out just to get a couple of things done.

While these are bonus perks you can maximize, you need to know that there’s a group of reliable personnel who also help make living in a condo pleasant and safe. Whether you’ve recently moved into a space or you’re thinking about investing in a unit, here are some of the people you can count on:

The Property Manager

Also known as the Admin Head, the property manager is your link to the Board of Directors. He’s in charge of implementing the policies set by the Board like—maintaining high aesthetic standards and tighter security. The Property Manager also directly supervises the building’s service providers (security, maintenance, and janitorial staff) as well as serves as your bridge to the local government.

Apart from these major duties, the PM can also do the following:


  • assist you with real estate tax payments and property insurance coverage
  • approve renovation and minor construction projects in your unit
  • conduct programs like fire drills and community get-togethers
  • approve move in/move out operations


RL Tip: Once you’ve settled in, make sure you meet with your property manager or admin head. You can ask him personally about the policies and his duties.

The Security Force

The main task of the guards is to ensure the safety and security of the building and its occupants. He or she must screen your visitors and notify you first before letting them proceed to your unit. Should you need assistance from the maintenance personnel, they can radio them day or night. Some security guards can also help with evacuation operations, and in some cases, with first aid as well.

The Maintenance Team

Building electricians and plumbers oversee the operation of facilities like the water supply and elevators. If the toilet won’t flush or if the elevator isn’t working, these trusty people can help you any time of day as like the guards, they are on duty day and night. In some condominiums, the maintenance team can also help you install brackets for paintings, fix a leaking faucet, and even replace a light bulb. Keep in mind that these services are usually free since the cost of labor is included in your monthly association dues.

The Janitorial Staff

As the ones in charge of the cleanliness and sanitation in the common areas, the janitorial staff can solve slippery floors, spots on the walls, and nasty garbage-chute doors. Take note that their tasks are different from those of the maintenance team. The janitorial staff can also help you with pest control and remove stains from tiles in your unit. There are instances when the building admin allows janitors to clean individual units when they are off-duty to help increase their income. You can meet with the admin to discuss this.

RL Tip: Remember to establish a good relationship with your building personnel. When it comes to services you may need, check how you can properly ask for assistance and discuss your questions with the Admin Head.

Read the original article ("Your Condo Services) in the November 2004 issue of Real Living Magazine. Download your digital copy of Real Living on the Real Living App. Log on to for more details.

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